Refund policy

Goods once sold cannot be returned, refunded, or replaced unless there is major damage to the product that occurred during shipment. A replacement will be considered only in cases of severe damage, and only if a complete, uninterrupted video is provided from the moment the courier bag is opened until the product is fully unboxed and its functionality checked. This video must be shared with us within 24 hours of delivery.

If your case is approved, the eligible refund (if any) will be processed within 7 days.

For returns of approved cases, the customer is responsible for shipping the item back, along with all related costs and risks associated with the return shipment.

To avoid many fake cases, we have taken necessary steps. We expect your kind cooperation.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:    

The item may be damaged during transit.
In only such cases as given above, provided proper evidence (video) we will replace the item if the product is available with us in stock else, we will give store credit you can purchase any other thing, provided that the unboxing video is shared and request for replacement / return of item is made within the stipulated timeframe which is 24 hrs of receiving the parcel.

For replacements of the product in case of the reason as mentioned above, if return pickup not available from our side, you must be able to courier it back within 48 hours of receiving the package. We recommend that while returning an item, pack the product in same condition, we can assure the replacement once it is received in same condition we sent. If you are shipping back, we reimburse upto Rs. 80/- on submission of courier receipt, so kindly try to send back to us through INDIA POST or any reliable courier service.